The Eurowings manager guarantees we would be able to make another flight if we went to the ticket counter right away. When I finally made it to my connecting flight with NO time to spare (very small window of approximately 45 minutes to make it to my connecting flight) my husband, my son and I were turned away from our flight due to over booking. From the beginning, I wasn’t given the boarding pass to my connecting flight nor was I informed as to why. Just ridiculous!!"Ĭons: "Lack of communication. As I mentioned before, we weren't seated together, and nobody told us this or mentioned it when we got our tickets. You would've thought they were building a rocket ship with the amount of effort that went into the whole ordeal.
#Steward alexandros windows
We also had to go to 3 different ticketing Windows and bag drops just to get my ticket and check our bags. The flight was incredibly turbulent and my life flashed before my eyes a couple of times. I didn't bring a laptop case, because my bag was usually a carry on, so lo and behold, I got there and yay! My laptop is broken and won't turn on. So, we got to the airport and had to pay over £100 to check all of our bags. And there was NO advance warning that there was a weight limit for carry on bags (8kg by the way). The airline staff at the airport before departure was even worse! Kayak didn't allow me to buy a bag allowance when I bought the tickets. There was absolutely zero entertainment on the plane, and the food was bad. There was no rhyme or reason to the way the attendants served us - they'd skip people, then come back 20 minutes later to finally serve the skipped person a drink. We weren't seated together, but the people in the plane weren't wearing deodorant or any kind of smell prevention, so the plane was ripe as heck. Cons: "The flight was so cramped, my husband actually scraped his knees on the chair in front of him.
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